Courses – Effective Conversations

Effective Conversations

About the course

We all have an outlook on life – a preference to how we approach things – which causes us to act or behave in certain ways.  By exploring our preferences, we gain an understanding of the effect (both positive and negative) we have on others and an appreciation of how we need to modify our behaviours to achieve effective results.

This workshop will provide participants with techniques to be able to deliver clear, concise, honest and persuasive dialogue with both internal and external stakeholders.

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You will learn how to:

  • Recognise your personal drivers
  • Work with conflicting drivers
  • Adapt your behaviours
  • Improve the way you work with others
  • Work with conflicting preferences and adapt behaviours to suit
  • Influence and question others more effectively and without causing offence
  • Build healthier relationships within teams


“Deserves 6/6. Perfect. I learned new things today and it will help me so much in the future. Thank you so much Jan and Jon!”

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