Ever needed to have a ‘direct’ conversation with someone but weren’t quite sure about how to approach it?

Perhaps you needed to explain their performance was below par, or their behaviour was having a negative impact on others.  Or perhaps, scariest of all, you’ve been landed with the task of telling someone that the organisation has decided to “… let them go …”

Whatever the situation, the apprehension beforehand can be draining.  Don’t panic!  This workshop can help you in such situations.

You will learn how to:

 

Deliver a difficult message clearly and objectively

Convey caring yet detachment at one and the same time

Structure a constructive, 2-way exchange

Ensure conversations are productive and ‘straight forward’

Cope with a range of likely reactions

Develop effective ‘coping strategies’

What previous attendees said:

“There has been a total transformation. Staff are both more confident and more impressive in their approach to Senior management.”

Capital One

Why choose us

We make a positive difference to every person that we coach.

We instill them with confidence, clarity and technique enabling them to be consistently excellent communicators.

Our objective is to make people the best that they can be by giving them the skills and techniques to make them honest and authentic speakers.

We transform our clients by listening to their objectives and then identifying the specific areas that they can tweak to meet those objectives.

We are flexible and can deliver our courses either face to face or using video coaching.

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